Frequently Asked Questions
Why should I hire an Abilene Cleaning Service?
Though it is often much cheaper to hire an individual under-the-table to clean your home, it’s important to know that there are major differences between an individual and a professional cleaning company.
How long does a cleaning take?
This will be determined during your free estimate. For Example, Cleaning a home that is under 3,000 square feet generally takes between 2 to 3 hours for a team of two, depending on the condition of the home.
How do you determine the price?
Price is calculated during your free estimate and the cost is based on the size and condition of your home.
How do I pay for your service?
We accept cash, check (after your first paid-for cleaning), paypal payments in advance and credit/debit card at time of service. Let us know your payment preference upon scheduling a cleaning. Payment should be made at the time of the cleaning.
Do you provide your own cleaning supplies?
Yes. We come fully prepared to clean your home with our own quality cleaning supplies and equipment.
I have pets. Do I need to secure them while you are cleaning my home?
Many of our customers have pets and our employees are pet friendly. However, for our employee’s and your pet’s safety, you should secure your pets while we are cleaning.
Is your company insured?
Yes. We are licensed, insured and bonded.
How many people will you send to clean my home?
We work in teams of 1-2.
What time will the cleaning crew arrive at my home?
Our work hours are from 8am to 9pm Monday thru Friday. You can request your time preference and we will do our best to accommodate.
Will I always have the same cleaning crew?
Most customers want to have the same people consistently cleaning their home. You will have the same team of two cleaners every time unless otherwise informed.